Case Study Human Resource Management - 1723 Words

Introduction After the appointment of new Catapult Communications Ltd. (Catapult) General Manager, Sarah Westerly, a number of observations have been made, leading to the decision that operations need to be reviewed, and changes to processes need to be made, in order for Catapult to maintain a competitive advantage over other organisations within the internet service provider (ISP) industry. At present, Catapult’s teams are failing to meet their performance targets, and turnover of staff is high. Sarah needs to investigate the causes of Catapult’s issues, and implement strategies to fix them. This report will look at human resource management (HRM), strategic management, competitive advantage, analysis using SWOT and PEST, and Porter’s†¦show more content†¦Strategic Management Competitive Advantage Strategic management is the term given to the act of creating and applying strategies and processes that will assist an organisation in achieving their long-term goals and making sure they maintain competitive advantage (Schermerhorn, et al., 2014). The process contains the five following tasks, and asks the questions: †¢ Identifying and analysing current mission, objectives and strategies: to see what the company wants to be doing, and where they want to be in the future, does it still represent where they want to be? †¢ Analysing external and internal environments (by using a SWOT analysis): what are they doing right, what are they doing wrong? What can they not control but prepare for? †¢ Revise mission and objectives, select new strategies: what steps do they take, how can they get to where they want to be? †¢ Implement the new strategies, and: †¢ Evaluate results: do we need to make further changes? To get answers to these questions, an assortment of analysis types can be used to identify a company’s strengths and weaknesses, external threats and competition, and the likelihood of competition. SWOT A SWOT analysis is used by an organisation to identify their internal strengths and weaknesses, and their external opportunities and threats. The aim is to see what could be done to improve the organisation internally by transforming weaknesses into strengths, and to see how well they are performing againstShow MoreRelatedCase Study : Human Resource Management1606 Words   |  7 Pagesfacing significant challenges with negative cash flows and a high turnover of staff despite implementing an â€Å"All Star† human resource management (HRM) change in September 2010. Twyla Thompson, the VP of spa operations and the other business executives must revisit this concept so they can attempt to stem the cash flow and staff turnover problems. This essay will analyse the case study provided from Harvard Business on ARISE and explore and recommend potential HRM options for Thompson and the businessRead MoreHuman Resources Management– Case Study1421 Words   |  6 PagesHuman Resources Management– Case Study Human resource management refers to a series of human resources policies and the corresponding management activities. These activities include corporate human resources strategy, employee recruitment and selection, training and development, performance management, compensation management, staff flow management, employee relationship management, employee safety and health management, etc. Namely: enterprise modern management method, is used to obtain (candidate)Read MoreCase Study : Human Resource Management1446 Words   |  6 PagesSUMMARY: Human Resource Management is one of the most important management tool in developing strategy s and gaining comparative advantage (Bearmont1992) .In multinational company`s HRM is a key to success.This case study is to analyze the problems faced by MR Quin CEO of Australian medium sized mining company.Exploring problems such as ,Human Resource Management ,recruitment, selection ,reward, retention culture, selection and communication.This case study analyses the Human Resource as the coreRead MoreHuman Resource Management Case Study833 Words   |  4 Pages ! ~ , , . I University Examinations 2011/2012 EXAMINATION FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION HCEB 602: HUMAN RESOURCE MANAGEMENT TIME: 3 HOURS INSTRUCTIONS: ANSWER QUESTION ONE (COMPULSORy) AND ANY OTHER TWO QUESTIONS QUESTION ONE :CASE STUDY As a new member of the Board of Directors for a local bank, Jack Nelson was being introduced to all the employees in the home office. When he was introduced to Ruth Johnson,Read MoreHuman Resource Management: A Case Study618 Words   |  3 PagesThe principle factor that is causing the majority of the problems in the banks home office and its respective branches is a surplus of autonomy. After reading Jack Nelsons bank study, it is apparent that the centralized authority within this organization (as represented by its home office) needs to be strengthened. Its situation is somewhat parallel to that of the United States just after the Revolutionary War when it adopted the Articles of Confederation which gave the states to much individualRead MoreCase Study : Human Resources Management2998 Words   |  12 Pages Human Resources Management Part A 1.0 Introduction Many people across the globe prefer to travel with airlines that offer little fare. As a result, a significant number of airlines have adopted a low-cost strategy, and some of them have been very successful. 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In the time of 1990s they provide expansion opportunities Malaysian company pedi-cepat planned export offices in India, Singapore and Japan bit it failsRead MoreCase Study : Cultural Human Resource Management1361 Words   |  6 PagesA case study of cross- cultural human resource management Introduction Cultural issues in business are a phenomenon born by globalization of the market where companies invest in a foreign country to bring the culture of the host country and the company’s culture into contact. The market today is defined by global market that permits sharing of customers worldwide. However, during fierce competition, the market winners become the companies that who understand the Chinese culture. Therefore, cultural